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Privacy Policy

Last Updated: January 1, 2024

Introduction

Little Museo ("we" or "us") operates the website www.littlemuseo.com (the "Site") and is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose the personal information we receive from users of the Site, including customers who purchase digital products and templates from our Shopify website. By using the Site and providing us with your personal information, you agree to the terms of this Privacy Policy.

Information We Collect
  1. Personal Information: When you visit our Site, create an account, make a purchase, or interact with our services, we may collect personal information, including your name, email address, billing address, shipping address, phone number, payment details, and optional account information like username and password.
  2. Usage Information: We may collect information about your interactions with the Site, such as the products you view, your IP address, browser type, and location data. This information helps us improve our services, estimate taxes and shipping, and provide a personalized experience.
  3. Cookies: We use cookies to track cart contents, store session information, and enhance your browsing experience. You can manage your cookie preferences through your browser settings.
  4. Comments and Reviews: If you leave a comment or review on our Site, we may collect the data provided in the comments form, your IP address, browser user agent string, and an anonymized string created from your email address (hash) for spam detection. Your profile picture associated with Gravatar may be visible to the public in the context of your comment.
Use of Information

We use the collected information for the following purposes:

  • Provide and improve our services, including processing orders, communicating with you, and personalizing your experience.
  • Respond to your requests, inquiries, and provide customer support.
  • Prevent fraud, protect the security of our Site and users, and enforce our terms and conditions.
  • Comply with legal obligations, such as calculating taxes and maintaining records.
  • Send you marketing messages if you choose to receive them, and provide relevant information about your account and orders.
Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.

Data Sharing

We may share your personal information with trusted third parties in the following circumstances:

  • Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, shipping, and marketing. These service providers have access to your personal information only to the extent necessary to fulfill their duties and are obligated to protect its confidentiality and security.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the acquiring entity or third party as part of the transaction.
  • Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, or legal processes, or respond to valid governmental requests.
Data Security

We implement reasonable security measures to protect your personal information and maintain its confidentiality. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Communication Regarding Customer Orders

As part of providing a seamless shopping experience, Little Museo may use SMS and email communication to update customers about their orders. By making a purchase on our website, you consent to receive SMS and email notifications related to your order, including but not limited to:

  • Order confirmation and details.
  • Shipping and delivery updates.
  • Payment confirmation and receipts.
  • Customer support and inquiries related to your order.

These communications are essential to keep you informed about the status of your purchase and provide necessary information related to the transaction. We may also use SMS and email to seek feedback on your shopping experience and inform you about promotions or relevant products.

If you wish to opt-out of specific types of communications or unsubscribe from our SMS or email notifications, you can do so by following the instructions provided in the respective communication or by contacting us at support@littlemuseo.com.

By providing your contact information and completing a purchase, you acknowledge and agree to receive SMS and email communications as outlined in this section.

Your Rights

You have certain rights regarding your personal information, subject to applicable laws, including:

  • Access and Portability: You can request a copy of the personal data we hold about you and, where feasible, request it to be transmitted to another organization.
  • Rectification and Deletion: You can request to update or correct your personal information, and in certain cases, request its deletion.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the communication or contacting us directly.

To exercise your rights or make inquiries about your personal information, please contact us using the information provided at the end of this Privacy Policy.

Third-Party Websites and Services

Our Site may contain links to third-party websites and services that are not operated by us. Once you leave our Site, we have no control over and assume no responsibility for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material updates by posting the updated Privacy Policy on the Site and updating the "Last updated" date at the top. Your continued use of the Site after the changes have been made indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@littlemuseo.com.

Thank you for reading our updated Privacy Policy.

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